Our hosts, Martina and Walter, sent us several messages before our arrival. They were attentive at our arrival time to welcome us. When we arrived at the apartment, it looked brand new and clean. There was a small box on a table with several 10-cent coins, to use for the elevator. Our hosts gave us all the useful information to visit Napoli. During our stay, they sent us several messages to know if everything was ok. We warmly recommend Napoli Royal Suite.