Property: 1 |
Cleaning: 1 |
Host: 1 |
Location: 10 |
Price/Quality: 1
| Breakfast: 2
We stayed at this facility for one night, between August 17 and 18. Unfortunately, we had not read the previous reviews, we trusted the photos seen on the website. The location of the facility would be great, it is the rest that does not work. As soon as we arrived at the place we immediately noticed the abandonment of the garden and the pool. Upon entering the facility for a moment we changed our minds seeing the breakfast room which is the best part to look at, but as we were escorted to the room on the upper floor we were shocked. Already from the opening of the gate it is a problem to enter, not to mention the broken shutter missing several slats, but this is nothing because the door has a broken handle and it was necessary to use pliers to be able to open it and access after making the mistake of closing it (it had been closed by the owner and he told us that he was not aware of the defect). Once inside we were attacked by wasps, he killed three and then I killed seven...the room was full of wasp corpses. And we come to the worst part, cleaning is optional, despite the seven euros we paid extra on the cost of the room, the dirt on the kitchen is indescribable, the chandelier is a graveyard of insects, the smell of the linen leaves us perplexed, we slept with a beach towel to avoid lying directly on the sheets. The toilet is unrecognizable in color, the door of the sink cabinet falls on the feet, the only thing that is acceptable in the bathroom is the shower. We put the bottles of water in the refrigerator only because they were sealed, I would not have put food even under threat. The breakfast can be abundant in quantity, but the milk containers are all open, half empty, left on the tables, with the current heat, we do not know for how long. The cake and pie containers are not the cleanest. This was our worst experience in a B&B Giardino Agritourist. It is a shame to see a facility in such a beautiful panoramic place left to abandonment. The photos seen on the site are not real, in the sense that they should be many years old. I advise the manager to try harder, in his place I would feel mortified and still potentially have a good business. Good luck manager.
stayed from 08/17/2024 to 08/18/2024
The answer from the host:
Forse chi ha la fobia degli insetti tanto da volersi chiudere ermeticamente dentro all' alloggio assegnato, non dovrebbe prenotare
soggiorni presso strutture agrituristiche che gia' dal nome evocano il contatto con la natura. Grazie.